Privacy Policy
Last updated: 2026. This is a starting template and must be reviewed and adapted by a qualified professional to reflect your actual practices and applicable Ugandan law (including the Data Protection and Privacy Act, 2019) before publication.
1. Who we are
Kiteezi Doctors Health Services ("we", "us", "our") operates this website and provides healthcare services along Buwambo Road, Kiteezi, Wakiso District, Uganda. For privacy questions, contact us at kiteezidoctorsclinic@gmail.com or +256 742 590 665, or write to [ADD POSTAL ADDRESS / P.O. BOX].
2. Information we collect
- Information you give us through forms on this website — such as your name, phone number, email address, preferred appointment date and time, chosen department or doctor, and the reason for your visit or enquiry.
- Information created during care — clinical records are created and kept at the facility, not through this website. Please do not submit detailed medical history through website forms.
- Technical information — basic, non-identifying data your browser sends (such as device type and pages viewed) may be collected by our hosting provider or analytics tools, if enabled. [Confirm what, if anything, is in use.]
3. How we use your information
- To respond to your enquiry and schedule or manage your appointment.
- To contact you about your booking or about a service you requested.
- To improve our services and this website.
- To meet legal, regulatory and professional obligations.
4. Legal basis
We process your information on the basis of your consent (which you may withdraw), to take steps at your request before providing a service, for our legitimate interests in operating the facility, and to comply with the law. [Confirm the bases that apply to your operations.]
5. Sharing your information
We do not sell your personal information. We may share it with staff who need it to arrange your care, and with service providers who help us operate (for example, website hosting or messaging services) under appropriate safeguards. We may disclose information where required by law or to protect health and safety. [List any specific third parties.]
6. Retention
We keep website enquiry and booking information only for as long as needed for the purposes above and any legal requirement, then delete or anonymise it. Clinical records are retained according to applicable professional and legal standards. [Add specific retention periods.]
7. Your rights
Subject to applicable law, you may ask to access, correct, delete or restrict use of your personal information, or object to certain processing. To make a request, contact us using the details in section 1. You may also complain to the relevant supervisory authority in Uganda.
8. Security
We take reasonable organisational and technical measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Cookies and analytics
This website aims to use only what is necessary to function. If cookies or analytics are added later, this section and a cookie notice must be updated, and consent obtained where required. [Update when applicable.]
10. Children
Bookings for children should be made by a parent or guardian. Do not submit a child's detailed health information through this website.
11. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top shows when it last changed.
12. Contact
Questions about this policy or your information: kiteezidoctorsclinic@gmail.com · +256 742 590 665 · Contact page.